Información sobre MÜV Studio Osorno

Diego Barros Arana 1350
, Osorno

Horario de apertura

  • lunes: 8:00–22:00
  • martes: 8:00–22:00
  • miércoles: 8:00–22:00
  • jueves: 8:00–22:00
  • viernes: 8:00–22:00
  • sábado: 9:00–14:00
  • domingo: Cerrado

These Terms and Conditions of Use (the “Terms”) are a binding contract between you and Gympass US LLC, a Delaware limited liability company, with a registered address at 18 West 18th Street, 10th Fl, New York, NY 10011, USA (“Gympass US”) unless you live in Brazil. If you live in Brazil, this contract is between you and GPBR PARTICIPAÇÕES LTDA., CNPJ (“GPBR”): 15.664.649/0001-84, com sede na Avenida Engenheiro Luís Carlos Berrini, n° 716, 10o. andar, Cidade Monções, CEP 04571-926, São Paulo - SP, a subsidiary of Gympass US. We collectively refer to Gympass US and all of its subsidiaries including GPBR as “Gympass.” These Terms govern your use of the Gympass websites, materials, applications, content, products and services, including but not limited to the fitness business intermediary services provided by Gympass (collectively, the “Services”).  

PLEASE NOTE THAT BY USING OR ACCESSING OUR SERVICES, YOU AGREE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.  IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU SHOULD NOT USE OR ACCESS THE SERVICES. 

We are constantly improving our Services, and we may introduce new features, make changes to existing features, or suspend or discontinue certain features, so these Terms may need to change along with the Services. As a result, we reserve the right to change the Terms  at any time. 

Any use or access of the Services after the effective date of the change will constitute your acceptance of such revised Terms. Changes will be effective upon the posting of the changes unless otherwise specified. If you find any change to these Terms or the Services unacceptable, then your sole remedy is to stop using or accessing the Services.

The Services. The Services consist of mobile applications and websites that enable you to access and schedule fitness, wellness and other related services that are delivered by a network of third-party gyms, studios and fitness/wellness websites and applications, personal trainers and exercise professionals, and other providers that have entered into partnership agreements with Gympass (“Third Party Providers”).  Offerings provided by Third Party Providers may be delivered at a physical location, through apps run by third parties (the “Third Party Apps”), through streaming by Third Party Providers, and/ or through other means. Not all Third Party Providers provide offerings or classes in all geographies, and offerings vary by the level of plan that you select (i.e., more experiences are available to Gympass Members in one plan than in a more basic plan). Access to Third Party Providers and/ or their classes/offerings is subject to change at any time without notice.  

Delivery of Services. You acknowledge that Gympass is responsible only for delivering electronically a proof of subscription and/ or a proof of registration for a class, other fitness/wellness offering, or a Third Party Provider’s service. You also acknowledge and agree that each Third Party Provider is solely responsible for the delivery, quality, integrity and regulatory compliance of the fitness or fitness-related services offered, as well as the accuracy of the description of the services of each Third Party Provider that is listed on the Gympass sites.  

Service limitations or modifications. Gympass will make reasonable efforts to keep the Services operational. However, certain technical difficulties or updates required to reflect changes in relevant laws, regulations, and contractual requirements may on occasion result in temporary interruptions in service. Gympass reserves the right, periodically and at any time, to modify or discontinue any function or features of the Gympass Services except as expressly prohibited by law. Gympass will make reasonable efforts to provide you with advance notice where possible of any interruption, discontinuation or modification in Services. You understand, agree, and accept that Gympass has no obligation to maintain, support, or update the Services, or to provide any specific Content (defined below) through the Services.  

Parent Consent Required. You must be at least 16 years of age to register for Gympass Services and become a Gympass member. While individuals under the age of 16 may utilize the service through a Family Member account if such accounts are allowed by the primary account holder’s employer, they may do so only with the involvement, supervision, and approval of a parent or legal guardian as the primary account holder. 

All Gympass Users. By using or accessing the Services and any Content (defined below), you affirm that you have the power to enter into a binding contract with us and that you are not barred from doing so under any applicable law. You also agree to use the Services solely for your own personal, non-commercial use. 

Subscription. You may access our website and create an account for free.  However, to make use of the facilities or other Services, including online Services, offered through Third Party Providers, you need to purchase a subscription to the Services (“Subscription”) through the Gympass app or website. By purchasing a Subscription, you will get full access within your plan level to book all in-person classes and offerings available through the Gympass network of physical gyms and studios, the online and virtual offerings, and access to the Third Party Apps for as long as your Subscription remains active. Any special conditions related to a specific Third Party Provider are stated on the website and app. Gympass reserves the right to add and remove Third Party Providers from particular plans and the Services at any time in our sole discretion.  

Free Trial or Promotion. We sometimes offer certain users various trial or other promotional memberships, which are subject to these Terms except as otherwise stated in the promotional offer. If your Subscription starts with a free trial or promotion period, the duration of which is specified during enrollment, WE WILL BILL YOUR DESIGNATED PAYMENT METHOD FOR THE SUBSCRIPTION FEE AT THE END OF THE FREE TRIAL PERIOD, unless you cancel prior to the end of the free trial period. By providing your payment details when enrolling in the free trial, you agree that Gympass may charge the Subscription fee to your designated payment method upon conclusion of the free trial period. Free trials are only available to first-time subscribers. Gympass reserves the right, in its sole discretion, to determine your eligibility for a free trial or promotion. Trial members may at any time choose not to continue to paid membership by canceling at least 48 hours prior to the end of the trial or promotion period. You may cancel through the “Plan” tab in your account settings.

Subscription Fee. The fee for a Gympass Subscription is set forth during the enrollment process. The Gympass Subscription fee is non-refundable except as expressly set forth in these Terms or as required under applicable law. There are no partial refunds.

Gympass may change the price for any Subscription, including recurring Subscription fees, late fees, and no-show fees from time to time, and will communicate any such changes to you in advance. Subject to applicable law, you accept the new price by not canceling your subscription after the price change takes effect. If you do not agree with a price change, you have the right to reject the change by unsubscribing to the Services prior to the price change going into effect.  

Additional Fees/ Cancellation Policy. If you cancel a booking or session, we may charge you a fee. The booking and class cancellation policies which may vary by provider and/ or location, will be specified in the Third Party Provider’s page on the Gympass website and app and/ or the email that confirms your booking. The following fees may apply whether you book an in-person class or session, a streamed session, a personal training session, or any other offering:

Late Cancellation/ No Show Fees. Late cancellation is cancellation of a class or session after the stated cancellation period.  No show is a failure to appear for a booked class or session. Both late cancellation and no show will forfeit your check-in with any Third Party Provider for that day. FEES MAY BE CHARGED FOR LATE CANCELLATION OR FAILURE TO SHOW.  FEES VARY, BUT WILL BE DISCLOSED AT POINT OF PURCHASE FOR ANY CLASS OR SESSION BOOKING.  

Gympass Credits and Promotional Codes. From time to time, we may offer you a credit based on past purchases or based on another offer. Credits may only be used with the Services, and only remain available if you maintain a valid Gympass account and an active Subscription. That means if you cancel your Gympass account, then any outstanding Credits associated with your account will immediately expire. Gympass may offer promotions with varying features and rates that are redeemable for Gympass Credits. Any such promotion is only valid until its stated expiration date in accordance with applicable law. You may only redeem Credits after they are applied to your Gympass account. If you believe that there is a discrepancy regarding your Credit balance, please contact us through the Help Center in the app or website. All decisions regarding your Credit balance will be determined by us in our sole discretion and are final.

Billing. You will be billed through either payroll deduction or by direct debit or credit card (your “Payment Method”). For credit or debit card billing, we may use a third-party payment processor (the “Payment Processor”) to bill you through a payment account linked to your Gympass account (your “Billing Account”). The processing of such payments will be subject to the terms, conditions and privacy policies of the Payment Processor in addition to these Terms. We are not responsible for error by the Payment Processor. By choosing to purchase a Subscription, you agree to pay, through the Payment Method, all charges at the prices then in effect for any such Subscription in accordance with the applicable payment terms and you authorize us to charge your chosen Payment Method. We reserve the right to correct any errors or mistakes made in the billing process even if the payment has already been requested or received. If we, through the Payment Method that you selected at enrollment, do not receive payment from you, you agree to pay all amounts due on your Billing Account upon demand. Gympass is not responsible for any taxes that may apply to the purchase of Subscriptions or on the goods and services provided by Third Party Providers. YOU MUST PROVIDE UPDATED CURRENT, COMPLETE AND ACCURATE DATA FOR YOUR BILLING ACCOUNT. CHANGES TO SUCH DATA CAN BE MADE IN YOUR ACCOUNT SETTINGS.

Automatic Recurring Billing. By purchasing a Subscription, you agree that, upon expiration of the initial Subscription term, your Subscription will automatically renew for successive periods of the same duration as the initial subscription unless and until you cancel your Subscription. YOU AUTHORIZE GYMPASS TO CHARGE YOUR ACCOUNT USING THE PAYMENT METHOD ON FILE FOR YOU TO PAY FOR ANY RENEWAL SUBSCRIPTION. You will be billed for the same Subscription (or the most similar Subscription, if your prior plan is no longer available) at the then-current applicable Subscription fee plus any applicable taxes. We will process payment for any renewal Subscription using the same billing cycle as your current Subscription. Additional terms and conditions may apply upon renewal, and Subscription fees may change at any time, to the fullest extent permitted under applicable law.

Subscription Cancellation. Unless your employer mandates a different cancellation policy, you may cancel your Subscription at any time by cancelling under your profile/my account/ my plan after which Gympass will stop automatically renewing your subscription. PLEASE NOTE THAT NO REFUNDS WILL BE ISSUED UPON CANCELLATION.  If you cancel at least 48 hours in advance of your billing date, you will not be charged. Your plan will remain active until the next billing date, but you will not be eligible for a prorated refund of any portion of the Subscription fee paid for that Subscription period unless required under applicable law.  

If you have cancelled your account or modified any data on your account by mistake, contact us immediately. We will try to help, but unfortunately, we can’t promise that we can recover or restore anything and shall not be liable to you for such accidental cancellation or modifications.

Pausing your Subscription. Gympass permits you to put your Subscription on hold for one or more Subscription periods (a "Pause"). If you wish to Pause your Subscription, you must do so by logging into the app and selecting "Pause plan" under the "Plan" tab in account settings. You will not be charged for the time during which your Subscription is Paused. Unless otherwise allowed by Gympass in its sole discretion, you may Pause your Subscription only once during any six (6) month period for any amount of time between 15 and 60 days. Accordingly, the maximum total time for you to Pause your Subscription during any six (6) month period is 60days, unless otherwise allowed by Gympass in its sole discretion. 

Once your Subscription is Paused, we will provide notice to you on or before the date that your Subscription reactivates. Automatic Subscription renewals will commence on the date you select, and this date will become the first day of your new Subscription cycle. After the Pause ends, your Subscription will continue to renew automatically unless you cancel your Subscription according to these Terms. You can reactivate your Subscription during a Pause at any time prior to the set date by contacting us. You may choose to cancel your subscription at any time while your subscription is paused, but you will not be reimbursed for any outstanding credits unless required by applicable law. 

End of Subscription and Loss of Access to Third Party Apps. When your Gympass Subscription ends, you will lose access to any Third Party Apps or online services.

After purchasing a Subscription, you can access the services from any Third Party Provider, including any Third Party App or online services, included in your Subscription. You must follow the procedures, policies and usage rules made available to you by the Third Party Provider. The following may apply: 

Booking classes. In many cases you need to book your classes directly at the Third Party Provider’s website, but in some cases, as indicated on the Gym’s partner page on the Gympass system, you can book a class directly through the Gympass website or app. 

Checking in. When you are ready to access the offerings for in-person sessions or classes or online sessions or classes, you will need to check in either through the Gympass app or website. If you do not check-in before a class or session when required, you may be charged an additional no-show fee as described above. Depending on your plan, you may be restricted to one check-in per day (live class, online class, personal trainer session, or gym visit).

You represent, warrant, and agree that you will not contribute any Content or User Submission or otherwise use the Services or interact with the Services in a manner that:

You understand that Gympass owns the Services. You shall not modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in this Section), create derivative works based on, or otherwise exploit any of the Services.  Gympass hereby grants you a personal, limited, revocable, non-transferable license to access and use the Services solely for your personal, non-commercial use. Gympass reserves all rights not expressly granted to you.

Gympass is free to terminate (or suspend access to) your use of the Services and/ or your account for any reason, in its discretion, to the fullest extent permitted under applicable law, including your breach of these Terms or a violation of any of the foregoing. 

Third Party App licenses. App licenses are provided to you by the Third Party App’s developer. Gympass acts as an agent or intermediary for Third Party App providers in providing the Services and is not a party to any user agreement between you and the Third Party App. Any App that you access is governed by the Third Party App’s separate terms or end user license agreement. The Third Party App’s providers are solely responsible for its content, warranties, and any claims that you may have related to that Third Party App. Providers of Third Party Apps are responsible for providing maintenance and support for those apps. Apps made available to you through our Services are licensed, not sold, to you.  

Any data or content publicly posted or privately transmitted by you or any user through the Services is the sole responsibility of the person from whom such content originated, and you access all such data and content at your own risk. Gympass cannot guarantee the identity of any users you may interact with through the Services. Gympass is not liable for any errors or omissions in such content, misrepresentations by other users, or for any damages or loss you might suffer in connection with such content or interactions.  

Your interactions with organizations and/or individuals found on or through the Services, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals. You agree that Gympass shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings.

The provisions set-forth in this section do not intend to limit the liability of Gympass in circumstances in which the applicable law of a User’s home country or state prevents Gympass from limiting such liability. 

Anything you post, upload, share, store, or otherwise provide on or through the Services (including, but not limited to pictures, ratings, reviews and other content to be shown on the Gympass website) is “User Content.” While you retain ownership of any rights you may have in your User Content, you hereby grant Gympass a perpetual, unrestricted, assignable, sublicensable, irrevocable, royalty-free license throughout the universe to reproduce, distribute, publicly display, communicate to the public, make available, create derivative works from, and otherwise exploit and use (collectively, “ Use”) all or any part of all User Content  for the purposes of (i) advertising, marketing, and promoting Gympass and the Services; (ii) displaying and sharing your User Content to other users of the Services; and (iii) providing the Services. You further grant Gympass a royalty-free license to use your user name, image, voice, and likeness to identify you as the source of any of your User Content. 

Repeat Infringer Policy. Our intellectual property policy is to (i) remove or disable access to material that we believe in good faith, upon notice from an intellectual property owner or his or her agent, is infringing the intellectual property of a third party by being made available through the Services; and (ii) remove any User Content uploaded to the Services by repeat infringers. We consider a “repeat infringer” to be any user that has uploaded User Content to or through the Services and for whom we have received more than two takedown notices compliant with the provisions of 17 U.S.C. § 512 with respect to such User Content. We have discretion, however, to terminate the account of any user after receipt of a single notification of claimed infringement or upon our own sole determination.

We reserve the right to seek damages from any party that submits a Notification of Claimed Infringement or Counter Notification in violation of the law.

Waiver and Release. YOU UNDERSTAND AND ACKNOWLEDGE THAT GYMPASS INTERMEDIATES SERVICES WITH  THIRD PARTY PROVIDERS, AND GYMPASS ITSELF IS NOT A FITNESS OR WELLNESS PROVIDER AND DOES NOT OWN OR MANAGE ANY FITNESS OR WELLNESS PROVIDER. GYMPASS DOES NOT ASSESS THE SUITABILITY, COMPLIANCE WITH ANY APPLICABLE RULES OR REGULATIONS OR QUALITY OF ANY FACILITY, CLASS OR SESSION PROVIDED BY ANY THIRD PARTY PROVIDER AND YOU EXPRESSLY WAIVE AND RELEASE THE COMPANY FROM ANY AND ALL LIABILITY, CLAIMS, OR DAMAGES ARISING FROM, OR IN ANY WAY RELATED TO, YOUR USE OF GYMPASS SERVICES AND THE SERVICES PROVIDED BY ANY THIRD PARTY PROVIDER. GYMPASS WILL NOT BE A PARTY TO DISPUTES OR NEGOTIATIONS OF DISPUTES BETWEEN YOU AND A THIRD PARTY PROVIDER. .YOU ACKNOWLEDGE THAT ON BEHALF OF YOURSELF, YOUR HEIRS, PERSONAL REPRESENTATIVES, AND/ OR ASSIGNS, THAT THERE ARE INHERENT RISKS AND DANGERS IN EXERCISE AND WELLNESS ACTIVITIES. BY BOOKING, ATTENDING AND PARTICIPATING IN THE SERVICES OF THIRD PARTY PROVIDERS, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE AWARE OF THE RISKS WHICH INCLUDE, BUT ARE NOT LIMITED TO, PROPERTY DAMAGE, LOSS AND BODILY INJURY OR DEATH. YOU ACKNOWLEDGE THAT SOME OF THESE RISKS CANNOT BE ELIMINATED AND YOU SPECIFICALLY ASSUME THE RISK OF INJURY OR HARM.

Limitation of Liability. TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL GYMPASS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, OR (B) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF THE GREATER OF (I) $100 OR (II) THE AMOUNTS PAID BY YOU TO GYMPASS IN CONNECTION WITH THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THIS APPLICABLE CLAIM, OR (C) ANY MATTER BEYOND OUR REASONABLE CONTROL. SOME STATES AND COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.

Indemnity. To the extent permitted by applicable law, you agree to indemnify and hold Gympass, its affiliates, officers, agents, and employees, harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any third party claims relating to (a) your use of the Services (including any actions taken by a third party using your account), and (b) your violation of these Terms.

Assignment. You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your Services account, in any way (by operation of law or otherwise) without Gympass’ prior written consent. We may transfer, assign, or delegate these Terms and any, or all, of our rights and obligations under these Terms without your consent, provided that you may rescind the assignment if you object to the transfer unless the assignment is due to a merger or acquisition of Gympass.

Survival. Provisions that, by their nature, should survive termination of these Terms shall survive termination. By way of example, all of the following will survive termination: any obligation you have to pay or indemnify us, any limitations on our liability, any terms regarding ownership or intellectual property rights, and any terms regarding disputes between us, including without limitation the Arbitration Agreement (as defined below).

Severability. If any term, clause or provision of these Terms is held invalid or unenforceable, then that term, clause or provision will be severable from these Terms and will not affect the validity or enforceability of any remaining part of that term, clause or provision, or any other term, clause or provision of these Terms.

Choice of Law. Except as otherwise set forth in these Terms, you agree that the law of New York, without regard to principles of conflict of laws, will govern these Terms and any claim or dispute that has arisen or may arise between you and Gympass. 

Please read the following ARBITRATION AGREEMENT carefully because it requires you to arbitrate certain disputes and claims with Gympass and limits the manner in which you can seek relief from us. Both you and Gympass acknowledge and agree that for the purposes of any dispute arising out of or relating to the subject matter of these Terms, Gympass’ officers, directors, employees and independent contractors (“Personnel”) are third party beneficiaries of these Terms, and that upon your acceptance of these Terms, Personnel will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as the third party beneficiary hereof.

(a) Arbitration Rules; Applicability of Arbitration Agreement. Any dispute arising out of or relating to the subject matter of these Terms shall be finally settled by binding arbitration in New York County, New York. The arbitration will proceed in the English language, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who shall be selected from the appropriate list of JAMS arbitrators in accordance with such Rules. Notwithstanding the foregoing obligation to arbitrate disputes, each party shall have the right to pursue injunctive or other equitable relief at any time, from any court of competent jurisdiction.

(b) Small Claims Court. Furthermore, either you or Gympass may assert claims, if they qualify, in small claims court in New York County, New York or any United States county where you live or work.

(c) Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If, however, this waiver of class or consolidated actions is deemed invalid or unenforceable, neither you nor we are entitled to arbitration; instead all claims and disputes will be resolved in a court as set forth below.

(d) Opt-out. You have the right to opt out of the provisions of this Section by sending written notice of your decision to opt out to the following address: [email protected] postmarked within 30 days of first accepting these Terms. You must include (i) your name and residence address; (ii) the email address and/or telephone number associated with your account; and (iii) a clear statement that you want to opt out of these Terms’ arbitration agreement.

(e) Exclusive Venue. If you send the opt-out notice in (d), and/or in any circumstances where the foregoing arbitration agreement permits either you or Gympass to litigate any dispute arising out of or relating to the subject matter of these Terms in court, then the foregoing arbitration agreement will not apply to either party and both you and Gympass agree that any judicial proceeding (other than small claims actions) will be brought in the state or federal courts located in, respectively, New York County, New York, and you and Gympass consent to personal jurisdiction in those courts.

If you live outside of the United States, the laws and courts of your country of residence will apply to any disputes arising out of or relating to these Terms or Gympass’ Services, and you can bring legal proceedings in your local courts. The Vienna Convention on the International Sale of Goods of 1980 (CISG) shall not apply.  

For users in the European Economic Area or the United Kingdom, you have the right to withdraw from your Subscription within 14 days after your purchase without giving any reason. We will refund your full payment (if made), as long as you have not used any Third Party Provider services during those 14 days. To meet the withdrawal deadline, you must send us your cancellation request before the withdrawal period has expired. 

For questions about these Terms, contact [email protected] or +1 (844) 478-4744. For customer support, please visit our Help Center through the app or website. 

Gympass offers eligible employees, qualifying Family Members, and others the opportunity to purchase a Gympass subscription. The Gympass subscription provides access to the services and content of our Third Party Providers. Our network of Third Party Partners varies by location, by subscription level, and by the fitness or wellness services offered.

We gather various types of Personal Data from you, as explained in more detail below, and we use this Personal Data internally in connection with our Services, including to personalize, provide, and improve our Services, to allow you to set up a user account and profile, to contact you and allow other users to contact you, and to fulfill your requests for certain products and services. In certain cases, we may also share some Personal Data with third parties, as described below.

Data Collected Automatically. When you interact with our Services, either on our website or through our mobile app, we automatically receive and record data on our server logs from your browser or device, which may include your IP address, geolocation data, device identification, “cookie” data (please see below), the type of browser and/or device you’re using to access our Services, and the page or feature you requested and time of access. We may use this data to provide a customized experience for you based on your usage patterns, for remarketing, or other analysis. We may also use it to improve the Services – for example, this data can tell us how often Users use a particular feature, which we can use to enhance our user experience.

Administering Your Account. We process your Personal Data to fulfill our contractual relationship with you as a member or recipient of our Services, including by providing you with administrative and usage support. We also use your Personal Data to invite you to join or enroll in a Subscription plan,  determine if you are eligible for our Services, facilitate payment for our Services, and, in some circumstances, confirm your use of our Services as part of your employer’s wellness program.

Subscription Sponsor. In some circumstances, we may share your Personal Data with your employer who enables your Gympass membership or other third party that offers you an opportunity to use our Services. For example, we may share Personal Data with the eligible employee if you sign up for Gympass as a qualifying Family Member. You hereby acknowledge that we may receive Personal Data about you from your employer or other third party.  

Affiliates. We may share your Personal Data with Gympass corporate affiliates, such as parent or sister entities, in order to administer our Services and operate, evaluate, and improve our business.

Legal and Compliance. We may disclose your Personal Data as required or permitted by law, regulation, or legal process, including to respond to an inquiry from a governmental or law enforcement agency or a court order, to investigate suspected or actual fraud, illegal activity, or security incident, to enforce or apply our Terms of Use or other agreement we may have with you, and where we believe disclosure is appropriate to protect the rights, property, health, or safety of Gympass, its affiliates (including Third Party Providers), our users, employees, or others.

Corporate Transactions. We may choose to buy or sell assets and may share and/or transfer customer data in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, your Personal Data could be one of the assets transferred to or acquired by a third party.

User Profiles and Submissions. Certain account data, including your name, location, and any video or image content that you have uploaded to the Services, may be displayed to other Users to facilitate user interaction within the Services or address your request for our Services. Please remember that any content you upload to your public user profile, along with any Personal Data or content that you voluntarily disclose online in some manner other Users can view (on discussion boards, reviews, posts, in messages and chat areas, etc.) becomes publicly available, and can be collected and used by anyone. Your username may also be displayed to others if you interact with others, such as by sending messages, comments, or uploading content. 

Aggregated or De-identified Data. We may share aggregate usage data with current or prospective Third Party Providers or corporate clients (or allow Third Party Providers or corporate clients to collect that data from you). We reserve the right to provide all such aggregated and/ or de-identified data to third parties.

If you have opted to receive push notifications on your mobile device, we may send you push notifications to provide you reminders and notifications. If you no longer wish to receive such communications, you may turn them off at the device level. 

We may on occasion contact you by phone, and we may also allow you to elect to use text messaging as a way for us to communicate with you. By accepting our Terms or agreeing to receive text or phone messages if required under applicable law, you expressly consent to receiving phone or text messages made using an automatic telephone dialing system from Gympass or its service providers, and you also understand and agree that data rates and charges may apply. You may opt-out of receiving any phone call or text by following the instructions in the communication. For example, you may opt-out from receiving text messages at any time by replying “STOP” to a text you have from Gympass. Please note that we may send you a confirmation that you have unsubscribed. Please allow us a reasonable time to process your request.

You can always opt not to disclose data to us, but keep in mind some data may be needed to register with us or to take advantage of some of our features. Through your account settings, you may access and update the data you have provided to us. If you wish to exercise any of your rights and that option is not yet available through your account settings, please contact us and we will address your request.  Please note that we own and may use aggregated and anonymized data derived from or incorporating your Personal Data. 

Data controller. For Personal Data collection in connection with our Services in the European Economic Area and the United Kingdom, Gympass B.V. is the data controller. For the personal data collected in connection with our Services anywhere else, Gympass US LLC is the data controller as required under applicable law. 

Data transfer and location. We process personal data inside and outside the United States. We may transfer your Personal Data to our affiliates and other recipients in countries other than where your data was originally collected. The personal data of users outside the U.S. is transferred on the basis of mechanisms approved under applicable law, such as the EU Standard Contractual Clauses. 

Legal basis for processing. We collect and use Personal Data only where we have one or more lawful grounds for doing so. Such grounds may vary depending on where our users are located, but generally include processing personal data on the following basis:

Without prejudice to any other rights you may have, if you are located in the European Union, you may also contact the Dutch Data Protection Authority which is Gympass’ Lead Supervisory Authority at the following address:

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MÜV Studio Osorno: Opiniones

5/5 (2 Opiniones)
Carolina Puig Yañez 4 years ago

Experiencia fantástica:

Priscilla Union 5 years ago

Experiencia fantástica:

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